Return Policy

In case of Material Defects, we will, at our option, repair or replace the Product or the defective component, provided the product has been fully paid for.  You must contact us and provide us with the necessary details so we can determine the best course of action prior to returning your Product. All returns must be authorized in advance. We may elect to have your item repaired locally by a reputable stainless steel welder. You are responsible to make the Product available for repair, packaging, or pickup within a reasonable amount of time. For items that we elect to replace, we will do our best to ensure the fastest possible replacement, but it may take several months to have your item replaced due to manufacturing and shipping lead times. We are not responsible for costs due to delays in replacing your Product.

All sales are final.  STOUT may, in its discretion, allow returns or exchanges of certain items from time to time.  Returned or exchanged items are subject to a minimum 20% restocking fee plus actual costs to repackage/re-crate the equipment for resale.  Special order or custom items are subject to higher restocking fees.